eCommerce

What is an Amazon Courtesy Credit and How to Get It

Did you notice any of your Amazon statement’s containing the term ‘Amazon courtesy credit’? Do you wonder what it is? 

As you all know, I am a massive fan of the Amazon platform. In the past few years, I have spent a lot of time analyzing and studying it to understand better how it works and what kind of features and benefits they offer. 

I also worked hard to figure out how to show you better these benefits and how you can use them. 

That’s why I have been working on a series of posts regarding Amazon. So far, I have covered quite a bit of different topics. The ones that caught the most attention are guides related to finding an Amazon wish list and editing Amazon reviews

If you haven’t checked out those, make sure you do. 

The topic of today’s post is Amazon courtesy credit. 

Amazon doesn’t go out of their way to explain and make this service accessible, but they frequently use it. You have probably got an email about it at one point, but you may have ignored it. 

It’s not strange for massive eCommerce platforms to offer courtesy credits, and Amazon made an effort to have their own. 

What is an Amazon Courtesy Credit? 

Amazon courtesy credit is an Amazon special issued by the platform to mitigate damages or reward specific actions. You can even get it after you file particular complaints. 

It’s often confused with a gift card balance or promo codes. Still, it’s a different thing, as Amazon courtesy credit is being given for delays that happen or to rectify Amazon’s mistakes. 

How Amazon decides to give courtesy credit is totally up to their internal policy and discretion, and it’s tough (and not recommended) to abuse it.  

What To Use It For? 

You can use Amazon courtesy credit for purchasing pretty much any Amazon product. There have been certain complaints that those credits went missing after they haven’t been used for a longer period. 

Those concerns were low in number, so they didn’t present a significant concern, but if you want to be on the safe side, you can opt in to use the courtesy credits fairly quickly. 

How to Get an Amazon Courtesy Credit? 

There are a couple of different ways to obtain an Amazon courtesy credit that I have used, so let’s cover them. 

Slow Shipping Method

If you are an Amazon Prime user, there’s a way to get amazon courtesy credit by choosing a slow shipping method. Being an Amazon Prime user, you get an option of a free one day or two day shipping, however, when checking out, you also get an option of choosing a several day long shipping. 

It is called “Free No-Rush Shipping”. 

By choosing this option, you can sometimes be credited with an Amazon courtesy credit. Be aware that this option is not guaranteed, and you can often only get about $1.50 in digital reward that you can use to purchase digital products like eBooks, music, videos etc. 

Also, these offers have expiration dates, so you must use them in a timeframe provided by Amazon. 

Filing a Dispute

Another and more common way to obtain Amazon courtesy credit is by filing a dispute. Of course, this shouldn’t be abused, and disputes should be only filed when there’s something wrong with your order. 

If your order hasn’t been delivered on time or you have never even received the package, you can open a dispute. 

In these cases, Amazon will often offer a courtesy credit to “repair the relationship” because of the mistake on their end.

These credits can be anywhere from $1 to $20+, and you will get an email notifying you of it. 

How to Use Amazon Courtesy Credit? 

Be aware that you will be able to use Amazon courtesy credit to make purchases for products that are fulfilled and sold by Amazon. 

On each product listing, you can find information about who is selling and fulfilling the products, and each of these needs to say Amazon. 

Amazon courtesy credit is being applied automatically at your check out, as part of your purchase. You can see those credits being applied at every purchase breakdown and shipping and all the other fees. 

If you choose to not use a courtesy credit in any instance, you can deselect it manually when choosing a payment option. 

How to Check Your Amazon Courtesy Credit? 

If you are looking to check out your courtesy credit balance, you will be able to find that information on the following link. 

If a category for Amazon courtesy credit is missing, that means you don’t have any. 

What is Amazon Prime Courtesy Credit? 

I often get asked this question. There’s no difference between regular Amazon courtesy credit and Amazon Prime courtesy credit. 

The only difference is in what we have already explained. That is how you can obtain courtesy credit, where Amazon Prime users can do it by delaying shipping and giving Amazon extra breathing room in fulfilling all orders. 

Final Word

We have come down to the end of this article. I hope you now have a better understanding of Amazon courtesy credit, how to check it and how to use it in the future. 

If you are interested in more Amazon related reads, make sure you check out following articles: 

How to Contact Seller on Amazon

And

How to Return Books to Amazon

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